In the bustling Wonthaggi Shopping Centre, among the myriad of retailers and shoppers, there exists a beacon of excellence in the form of Chandima, one of Happsa’s dedicated day cleaners.
Chandima’s commitment to his role extends far beyond mere cleaning duties; it embodies proactive engagement, seamless communication, and a genuine rapport with clients that raises the standard of service.
Chandima keeps them well-informed, providing regular updates and addressing any concerns promptly. This proactive engagement has forged a sense of trust and confidence wherein clients feel empowered to approach Chandima directly for any general requests.
Client Relationship Manager Rajiv, recognised Chandima’s invaluable contributions, nominating him for his outstanding proactiveness and a client-centric approach.
Chandima’s diligence not only ensures the smooth functioning of the site but also enables him to identify areas for improvement and address them seamlessly within his daily schedule. Despite not holding a formal supervisory role, Chandima’s dedication and work ethic make him an indispensable asset to Happsa.
Congratulations Chandima, Happsa’s May People Excellence Award recipient.
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