Happsa shines in customer satisfaction

Happsa has scored a highly recommended for customer satisfaction by Independent body Australian Achiever Awards.

The Australian Achiever Awards are an independent, unbiased award system based on assessment ratings from a business’s own customers.

The award system focuses on eight criteria, each scored separately, namely: time related service, addressing client needs, care and attention, value, attitude, communication, referral and overall perception.

Some of the comments received from our customers as advised by Independent body Australian Achiever Awards:

They are always very friendly and approachable, and their response time is very quick. We appreciate that they can support us with ad hoc requests outside of normal work time.

I am very happy with Happsa Group. They have excelled in providing a seamless changeover from a previous contractor. They are an excellent business to deal with. The operations manager, Harry, has delivered everything he has promised. I wish every business I dealt with had someone like Harry.

The team at Happsa Group are highly professional. They are very efficient in the way they work. Nothing is ever a problem for them, and they are very prompt in addressing issues.

In 2020, Happsa received a 91.42% and a highly recommended score.

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