Happsa Group invests in systems improvement

We have kicked off 2020 with a systems project that aligns with our business vision of continuous improvement.

During 2019, we experienced significant growth within our business and internally within our team. With this, came the realisation and need for a systems improvement.

“As the business grew, we identified that it needed a solid IT foundation. We want to ensure our systems support our business growth and levels of customer service” said Harry Georgiou, Happsa’s Group Managing Director of Operations.

The management team reviewed a number of small, separated systems that provide solutions in the cleaning space. One of the draw-backs of this approach was that the business would rely on a number of systems that don’t talk to each-other. “There would be no one-version of the truth” said Angelo Tsonis, Group Managing Director of Corporate Services.

We decided to implement Templa CMS with Facility ERP. Angelo continues “Our senior management team, many of them who have worked with Templa CMS before wanted a single solution to answer our questions, rather than spending time on gathering information from multiple sources. We realised that a single source of truth would also deliver customers with information that is reliable and timely”.

Templa CMS will be implemented across Accounts, Payroll and Operations. Payroll will be streamlined with time and attendance to create client visibility of staff activities on site.

Mark Fermor from Facility ERP said that he is delighted to work with Happsa.

“I’ve been tracking their progress as a cleaning business over the last few years and can see a great future ahead for the team. Their dedication to excellence and customer service is evident in all they do and I’m looking forward to seeing it supported by our solution” he said .