About Irfan
An experienced relationship manager, Irfan has worked in the cleaning industry for over 10 years.
In his spare time, Irfan likes spending time with his family, whether it’s enjoying a meal together or just hanging out.
He also likes to tinker with new technology; learning about the latest advancements and staying curious and engaged.
How long have you worked at Happsa?
I joined Happsa about 12 months ago.
Give us a brief overview of what you do for Happsa
I am a Regional Manager at Happsa, responsible for a large government contract in Melbourne’s South-East.
I monitor and manage the operational and financial performance of this large-scale contract, ensuring compliance with company policies and procedures.
My responsibilities include planning, scheduling, and implementing regular and periodic work, as well as managing monthly compliance, financial reporting, and budgets. I focus on effective management and maintenance of client relationships, executive contract and site performance reporting, and training and development of staff for enhanced team performance.
What attracted you to work at Happsa?
The opportunity to be part of a reputable and well-established brand in the cleaning service industry. Additionally, the chance to work alongside three owners who have deep knowledge and experience in the industry, offering valuable mentorship and learning opportunities.
The potential for professional growth and development within a company known for its expertise and strong market presence in cleaning services. It has been an exciting challenge that has helped me in my personal and professional growth.
What is the best thing about working at Happsa?
Working in this company offers the invaluable benefit of receiving mentorship from owners who possess deep industry knowledge and experience. Their guidance provides valuable insights and direction, fostering personal and professional growth.
How do you think you make a difference to Happsa and its clients?
In my previous roles, I’ve consistently contributed to enhancing operational efficiency, client satisfaction, and overall business growth. By effectively managing commercial contracts, ensuring financial performance, and implementing robust operational frameworks, I’ve helped streamline processes and optimize outcomes for the company.
A few words from Irfan’s manager, Jason…..
Irfan brings a deep knowledge and understanding of our industry which benefits both Happsa and our clients.
Irfan is self-sufficient and resourceful allowing me time to spend more time with our clients.
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